Privacy Policy for ISTO Furniture LLP
Last Updated: April 28, 2025
At ISTO Furniture LLP ("ISTO Furniture," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.istofurniture.com (the "Website"), make purchases, or interact with us. By using our Website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Information you provide, such as your name, email address, phone number, billing and shipping address, and payment details when you place an order, create an account, or contact us.
- Non-Personal Information: Data about your browsing behavior, such as IP address, browser type, device information, pages visited, and time spent on the Website, collected via cookies and similar technologies.
- Communication Data: Information you share when you contact us via email, phone, or forms on the Website, including inquiries or feedback.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and payment processing.
- Communicate with you about your orders, account, or customer service inquiries.
- Improve our Website, products, and services through analytics and user feedback.
- Send you marketing communications, such as newsletters or promotions, if you opt in (you may unsubscribe at any time).
- Comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third parties that assist with payment processing, shipping, website hosting, or marketing, who are bound to protect your data.
- Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to authorities or in response to court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze Website usage, and deliver personalized content. You can manage cookie preferences through your browser settings. By continuing to use our Website, you consent to our use of cookies as described in this policy.
5. Your Choices and Rights
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt out of marketing communications by clicking "unsubscribe" in emails or contacting us.
- Disable cookies through your browser settings, though this may affect Website functionality.
If you are in certain jurisdictions (e.g., the EU or California), you may have additional rights, such as requesting data portability or objecting to processing. Contact us to exercise these rights.
6. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
9. International Data Transfers
If you are located outside India, your information may be transferred to and processed in India or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Please review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
ISTO Furniture LLP
Email: info@istofurniture.com
Address: Flat No. 702, Tower B, Tulip Hights, Sector 11E, Faridabad 121006 Haryana, India
Phone: +91 129 409 6080