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Terms & Conditions

TERMS OF SERVICE – ISTO FURNITURE1. DEFINITIONS2. ACCEPTANCE OF TERMS3. PRIVACY & DATA USE4. USE OF SERVICE5. ORDERS AND PURCHASES6. PRODUCT DESCRIPTIONS & CUSTOM ORDERS7. PRICING & MODIFICATIONS8. RETURN & REFUND POLICY9. DATA PROTECTION AND COOKIES10. THIRD-PARTY SERVICES11. DISCLAIMERS12. LIMITATION OF LIABILITY13. INDEMNIFICATION14. TERMINATION15. GOVERNING LAW16. CHANGES TO TERMS17. CONTACT INFORMATION

TERMS OF SERVICE – ISTO FURNITURE

Last updated: 20.12.2025

These Terms of Service (“Terms”) govern your access to and use of the ISTO Furniture online store and related services (the “Service”). By accessing or using the Service, you agree to be bound by these Terms and the Privacy Policy, which is incorporated herein by reference. ISTO Furniture

1. DEFINITIONS

2. ACCEPTANCE OF TERMS

By accessing or using the Website and/or placing an order for products or services, you expressly accept and agree to these Terms and the Privacy Policy in effect at the time of your access or order. continued use or purchase constitutes continuing acceptance of these Terms and the updated Privacy Policy. ISTO Furniture

If you do not agree with these Terms or the Privacy Policy, do not access the Website and do not use the Service.

3. PRIVACY & DATA USE

3.1 Personal Information

Your submission of personal information through the Website is governed by the Privacy Policy, which explains:

  • What categories of personal data we collect (e.g., name, contact information, payment information).
  • How we use that data (e.g., order processing, communication, marketing if opted-in).
  • With whom we share data (e.g., service providers, legal authorities).
  • Your choices and rights regarding access, correction, deletion, and marketing opt-out.
  • Cookies and tracking technologies used on the Website.
  • Data security measures and international data transfers. ISTO Furniture

By using the Service, you expressly consent to the collection, use, processing, and transfer of your personal data as described in the Privacy Policy.

4. USE OF SERVICE

You represent that:

  • You are at least the age of majority in your jurisdiction.
  • You have authority to enter into and comply with these Terms.
  • You will comply with all applicable laws in connection with your use of the Service.

You may not use the Service for illegal purposes or in a manner that violates the rights of others.

5. ORDERS AND PURCHASES

All orders placed through the Website constitute an offer to purchase subject to acceptance by ISTO Furniture. We may accept or refuse your order at our discretion. Acceptance occurs when ISTO Furniture confirms the order and processes payment.

You agree to provide accurate, current, and complete information in connection with all purchases. It is your responsibility to keep account information updated.

6. PRODUCT DESCRIPTIONS & CUSTOM ORDERS

We attempt to provide accurate product descriptions, images, and specifications; however, variations can occur due to manufacturing or display settings. These variations do not constitute defects.

Custom, bespoke, or made-to-order products may not be cancelled, returned, or exchanged except for manufacturing defects or damage in transit, as further governed by the Return Policy.

7. PRICING & MODIFICATIONS

Product prices and availability are subject to change without notice. We may modify or discontinue products at any time.

Taxes and additional charges (such as GST) will be applied where applicable and shown at checkout.

8. RETURN & REFUND POLICY

Returns, exchanges, and refunds are governed by the ISTO Furniture Return Policy, which is incorporated by reference and available on the Website. Custom and made-to-order products are generally non-returnable except where a defect exists. Continued use of the Website signifies acceptance of the Return Policy.

9. DATA PROTECTION AND COOKIES

Cookies and tracking tools are used on the Website for analytics and improving your experience. You consent to cookies as described in the Privacy Policy; you may control cookie settings through your browser. ISTO Furniture

10. THIRD-PARTY SERVICES

We may share your information with third-party service providers (e.g., payment processors, shipping partners) under confidentiality obligations as set out in the Privacy Policy. Your use of third-party links or services is at your own risk.

11. DISCLAIMERS

The Service and products are provided “as is” and “as available” without warranties other than those expressly stated or required by applicable law. ISTO Furniture does not guarantee uninterrupted or error-free operation.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, ISTO Furniture’s liability is limited to the amount actually paid for the products giving rise to the claim. Indirect, consequential, incidental, or punitive damages are excluded.

13. INDEMNIFICATION

You agree to indemnify and hold ISTO Furniture harmless from any claim arising out of your breach of these Terms or misuse of the Service.

14. TERMINATION

We may suspend or terminate your access to the Service for violation of these Terms or improper use. Obligations incurred prior to termination survive.

15. GOVERNING LAW

These Terms are governed by the laws of India. Disputes will be subject to the exclusive jurisdiction of the courts in [City of Registered Office].

16. CHANGES TO TERMS

We may revise these Terms at any time by posting an updated version on the Website. Your continued use of the Service constitutes acceptance of such changes.

17. CONTACT INFORMATION

For any questions about these Terms or the Privacy Policy, contact:

ISTO Furniture LLP 

Email: info@istofurniture.com 
Address: 14/6a, Sector 27B, Mewla Maharajpur, Faridabad 121003, Haryana, India
Phone: +91 129 409 6080


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